In Venezuela, UNDP completed a pilot phase of the project aimed at designing a unified system for reporting crimes, misdemeanors and police actions hosted by the Ministry of Interior, Justice and Peace. A systemic approach to collecting complaints about crimes and police response actions aims to strengthen the response capacity of police institutions, enabling them to adapt priorities and allocate resources based on the evidence. The involvement of strategic actors in the development of the system ensured its relevance for all of the key parties. The National Police, the Ministry for Women and other agencies participated in technical working groups, validating the system at each stage of its advancement, assuming responsibilities for and ownership of its operations.
The new system for reporting crimes and recording police actions was operationalized through a digital platform where the information on violence and crime will be consolidated. In 2022, the design of the unified complaint form was completed, and institutional agreements were made to further develop the digital architecture and pilot the tool in the state of Aragua, prioritized by the Government. The system is expected to be applied nationwide.
A training strategy on information management for the security forces was developed with UNDP’s support and institutionalized at the National Security University affiliated to the Ministry of Interior, Justice and Peace. In addition, a working group was established at the university to develop a specialized postgraduate course. Due to the managerial changes in the university administration, the launch of the training sessions and postgraduate courses was postponed to the first quarter of 2023.
UNDP strengthened the capacity of the National Office for the Integral Attention to Victims (ONAIVV), a body mandated to design and implement policies that address causes of violence,and to facilitate coordination between the Prosecutor’s Office, the Ombudsperson’s Office and agencies assisting violence survivors registered within the police forces of Venezuela.
Overall, UNDP’s support for ONAIVV and other digital solutions for rights protection is a part of a broader vision to promote gender equality and prevent and address violence against women and girls through a human rights-based, gender-sensitive and intersectional approach to information management.
“UNDP and MPPIJP advance in the creation of a Single System for Reporting Crimes, Misdemeanors and Police Acts”, (21 September 2022). Available at https://www.undp.org/es/venezuela/noticias/pnud-y-mppijp-avanzan-en-la-creacion-de-un-sistema-unico-de-denuncias-de-delitos-faltas-y-hechos-policiales.